Customer Survey

Your experience as our customer is important to us. Please tell us how we may improve our service or what items you would like added to our inventory.

Full Name*

Email Address*

Reservation #

Event Rental Consultant's Name

Phone

SALES STAFF

Please rate your experience with our event rental consultant:

5 Stars4 Stars3 Stars2 Stars1 Star

Did you receive your quote within 48 hours of your initial request?:

YesNo

AV DEPARTMENT

Please rate the technical support provided with your AV rental

5 Stars4 Stars3 Stars2 Stars1 Star

Was your equipment set up on time?

YesNo

Did the AV crew check in and check out with you?

YesNo

DELIVERY STAFF

Please rate your experience with our delivery staff

5 Stars4 Stars3 Stars2 Stars1 Star

Did the delivery crew arrive within your scheduled window?

YesNo

Was your delivery completed on time?

YesNo

Did the delivery crew check in and check out with you?

YesNo

GENERAL

What stood out most about your rental experience?

What can we do to add to our services?

Would you like a follow up email?

YesNo

Comments